SingPass

Since 1st March 2003, every Singapore resident aged 15 and above can apply for a SingPass ID/password, if they do not already have one, for the purpose of transacting with Government via online e-services.

SingPass, which stands for Singapore Personal Access, is designed with the objective of providing one authentication system for access to all Government e-services requiring single-factor authentication, so that only one password needs to be remembered when transacting with the Government.

This new authentication system strives to provide users with a high level of confidence by allowing for an alphanumeric password that can be as long as 24 characters, providing end-to-end encryption of user IDs and passwords, and promising high level of availability and resiliency.
Behind the scene, SingPass enhances internal Government efficiency by eliminating the need for each agency to develop and administer its own authentication system.

SingPass replaces the Central Provident Fund (CPF) authentication system (PAL PIN) which catered to individuals with CPF accounts. Existing CPF PAL PIN users who make use of their CPF PAL PIN will be prompted to change their PIN to the alphanumeric password when they first login using their PAL PIN. New CPF members, citizens reaching the age of 15 and have registered for their National Registration and Identification Card, and new employment pass and dependent pass holders after 1st March 2003 will be automatically issued with a new SingPass ID/password. Other users can apply for a SingPass account and get it on the spot at convenient locations such as Community Development Councils, selected Community Clubs or Centres as well as the five CPF offices. Alternatively, if they do not need the account immediately, they can make their application at any post office, and a password mailer will be sent to their registered home address.