Annual e-Government Customer Perception Survey 2007
The fifth e-Government Customer Perception Survey was conducted from February to March 2007 to assess the general public's receptivity towards e-Government initiatives in 2006. 1,208 respondents, representative of the total demographic population above the age of 15, were surveyed. Data collection was done through telephone interviews, administered in English, Chinese and Malay. Survey results indicate that almost 9 out of 10 who transacted with the Government did so electronically at least once in 2006 and 86% of users were satisfied with the overall quality of the electronic services.
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Annual e-Government Perception Survey (Government-to-Business) 2007
The Singapore Government conducted its second Government-to-Business (G2B) Perception Survey from February to April 2007 to determine the level of adoption and satisfaction for e-Government initiatives in 2006 targeted at the business community, particularly Small and Medium-sized Enterprises (SMEs). We found that 3 out of 4 businesses (76%) obtained information from the Government in 2006. Among these, 95% did so electronically.
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